Terms & Conditions

Terms and Conditions

Thank you for visiting our web shop. Please make sure that you have read the Terms and Conditions of Sale for our web shop. You will be required to acknowledge that you have read and accept the terms and conditions before you will be able to place an order.

Pricing
Justathought.ie accepts payment on-line by Visa, Mastercard, American Express and Laser Cards. You may also pay offline – please contact us to discuss. Goods will be despatched once payment has been received in full. All products remain the property of Justathought.ie until payment is received in full.

All prices are inclusive of VAT where applicable, and include delivery anywhere in Ireland.

A credit account may be opened by corporate clients, please contact us for more information.

Delivery details and costs
All orders placed are delivered by a third party courier service or by the postal system. Once your order has been despatched, you will receive details of expected delivery schedule, including a track and trace number if a courier service is used. Goods are normally delivered within two days of placing an order, however the courier can only deliver to home addresses when the recipient is available at the time the courier calls. The courier will phone the contact number given for the recipient and will try to arrange a mutually suitable delivery time. Justathought.ie will not be responsible for deliveries that cannot be made due to unavailability of the recipient, or due to incorrect contact numbers or address details having been given. If the courier is unable to make contact with the recipient, the goods are returned to Justathought.ie and a charge will be made for re-delivery to the original or an alternative address.

We use a specialist gift partner for some of our gifts, for example our engraved gifts, calendars and personalised books. These gifts will be sent directly from our gift partner to our customer and can take up to three weeks to be delivered. All our embroidered gifts, as well as printed t-shirts, mouse mats, jig saws and mugs are made on our premises and will be despatched within 48 hours of ordering.

Deliveries are only made on working days and no deliveries are made on weekends or on public holidays. Deliveries can be made to private homes and business addresses. Deliveries can also be made to hospitals in Limerick, which are made personally by our staff. We do not recommend deliveries to hospitals outside Limerick because the courier can only deliver to hospital receptions and we cannot guarantee that the hospital reception will bring the goods to the patient.

Delivery in Ireland (including Northern Ireland) is free. If you choose to deliver your parcel to another country you can pay and check out as normal but we will contact you to give you a price for the extra delivery charge. You can at that stage opt to cancel your order.

Payment Terms
Justathought.ie shall be authorised to debit the amount payable for the goods ordered against the authorised Payment Card supplied by you when completing your order. Justathought.ie shall be entitled to debit your Payment Card on acceptance of your order and prior to delivery. By submitting your order, Identity Number and Payment Card details, you warrant that you are over the age of eighteen, are authorised to make payment with the Payment Card and that there are sufficient funds available to pay for the order. Ownership in the Goods shall not pass until the full contract price has been paid in full.

Secure online shopping
We take our customers’ data security seriously. Sage Pay (Protx) are our payment processor and are level 1 PCI DSS compliant as well as being active members of the PCI SSC (Security Standards Council).

All transaction information passed between our site and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to us from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to us can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Privacy
All details that we receive, either by the person placing the order or about the person that receives the goods, will remain private. We do not share any information with third parties.

Returns Policy
If for some reason you are unhappy with the contents of your gift, Justathought.ie will give a refund for items that are returned undamaged within 14 days of delivery. If you receive an item that has been damaged in transit, we will be happy to replace it for you but you must notify us of the damage within 7 days of receipt. Justathought.ie cannot return personalised items, and will not refund delivery costs. Justathought.ie cannot be held responsible for incorrect personalised items if the information we have been given was incorrect. We urge you therefore to make sure that the details you provide us for personalisation are correct, i.e. spelling of names (don’t forget the fada!), dates etc.